Shipping Orders ship worldwide via FedEx, DHL, UPS, SF Express, and EMS. Processing takes 2–5 business days (up to 10 during holidays), plus: US: 6–12 business days Canada & Europe: 10–14 business days Australia & NZ: 10–21 business days Mexico, Central & South America: 15–30 business days You'll get a tracking number by email once your order ships. International orders may be subject to customs duties or taxes, which are the recipient's responsibility. Returns Returns and exchanges are accepted within 30 days of purchase, as long as the item is unused, in its original packaging, and not customized. Email support@sipandco.com with your order number to start one. Return shipping is the customer's responsibility.